Communication Skills 4.0 – Connecting in the 4th IR

Communication Skills 4.0 – Connecting in the 4th IR


The 4th IR ushers in a greater need for empathy and related social skills both within and between teams. Effective Communication in the 4th IR is about achieving rapport between stakeholders in the VUCA environment, resulting in greater collaboration around important aspects such as achieving team goals, identifying and solving problems and improving customer relations to mention a few.

Topics include:

  • The Neuroscience of communication
  • Developing Self Awareness skills of own communication style
  • Developing non-verbal, verbal and paraverbal skills
  • Developing effective listening skills
  • Understanding the importance of empathy in a VUCA Environment

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Course Duration: 5 hour session                                

Target Audience: All staff, Management and Teams   

Min Delegates: 6       Maximum Delegates: 40

Awesome News! There is no expiration on your membership, so you’ll have lifetime access to your courses.

What’s In It For Us?

Outcomes include:

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  • Understanding how the brain works when we interact with other people
  • The Importance of self-awareness and self-regulation when having conversations
  • Having outcomes and providing tools to prepare for effective conversations
  • Determining own relationship and communication values
  • Providing tools to apply the right non-verbal messages in communication including the importance of voice tone in influencing others
  • Tools and understanding of the importance of deep listening and empathy
  • Opportunity to identify own areas for improvement and to apply in the work-place
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